Careers

The Post Supply Sales Associate Role

About the Store:

The Post Supply is a modern General Store with a focus on utility and design. Our intended customer base are people looking to find special, heirloom quality products to make their lives more comfortable and more beautiful. We want our customer to feel safe and cozy and engaged at home. We seek to inspire people to slow down, consider their life, to be inspired by generations before who lived in close connection with the earth and the cycles of the season. The Post Supply aspires to delight and inspire customers with unique, specialty products and to represent skilled artisans and tradespeople while delivering best in class customer service and connection.

Updated: 1.28.22 

Location: 65 Washington Avenue, Portland, ME, 04101 & Online at www.thepostsupply.com

Job Type: Part-time

Start Date: TBD (store opening between 2/28-3/1)

The Role:

Helping customers find products in the retail store, answering questions and helping them decide which products to buy. Maintaining the store displays and inventory levels. Some of the daily responsibilities include:

• Welcoming and engaging with customers as they enter the store

• Assessing customers’ needs and suggesting solutions to their problems

• Working with cash registers and processing payments

• Setting and attaining sales goals

• Giving customers advice about sales and promotions

• Using upselling techniques to increase store sales

• Recommending the best products to customers

• Cleaning and restocking the store throughout the day, before opening and after closing

• Packing & shipping online orders

  Skills & Qualifications:

• Excellent customer service orientation.

• Ability to connect, build rapport and engage with our customers.

• Effective problem solving and communication with customers and team members.

• Ability to execute multiple tasks with superior organizational skills and detail orientation.

• Operate and coach others on the use of POS equipment.

• Writes routine sales reports & shop notes (see attached document).

• Working knowledge of inventory software and order processing systems.

• Passionate about The Post Supply product range and active interest in learning the brands, products, stories, and selling points.

• Provide prompt, friendly customer service to all team members and customers.

• Document special store moments, corners, and incorporate into Planoly/Instagram plan.

• Hours per week: 10-29

• Pay frequency: Every other week

• Work includes: Daytime, Evenings, Weekends, Some Holidays

• Paid Training: Yes

• Management: The Post Supply Founders

• The Perks: Associates can enjoy product discounts of 20% on most items.

  We think you’d be a great for this role if you have:

• A positive, friendly attitude with excellent communication skills

• A passion for our products and sharing your expertise with others

• Strong empathy with others

• Persistence and a can-do attitude

  Please submit cover letter & resume to shop@thepostsupply.com and cc katie@thepostsupply.com and hannah@thepostsupply.com .

  Thank you for your interest in joining our team!