In 1996, Alan Harnik, Vanessa's father, offered her a position at Notes & Queries, a family business. This presented an enticing opportunity: assisting with customer service and frequent travel to London, one of Vanessa's beloved cities. Prior to this, Vanessa had dedicated herself to meaningful pursuits. She volunteered with Magic Me, an esteemed charity connecting children with elderly residents through collaborative art projects. Her passions also extended to the arts, having studied weaving and textile design in Indonesia and papermaking in college.

Vanessa had envisioned a career dedicated to international charity work, far from the family business. Yet, nearly three decades later, she cherishes her role at Notes & Queries. She finds immense satisfaction in curating and selling exquisite paper and stationery from exceptional artists to a network of independent retailers and strong community businesses. These products, often costing less than a cup of coffee, bring joy to countless individuals.

Reflecting on this journey, Vanessa recognizes the profound impact of beautifully designed greeting cards and paper goods on people's lives. She deeply values the opportunity to share this passion and artistry with others and feels incredibly lucky to lead Notes & Queries.